Banks in Fiji

The RBF licenses and supervises banks, credit institutions, payment service providers and authorised foreign-exchange dealers. Its responsibilities include prudential supervision, depositor protection, financial stability, payment-system oversight, exchange-control administration and handling unresolved banking complaints. The six licensed commercial banks are ANZ Banking Group Limited, Bank of Baroda–Fiji Operations, BSP Financial Group (Fiji) Pte Limited, Bred Bank (Fiji) Limited, Home Finance Company Limited trading as HFC Bank, and Westpac Banking Corporation. Credit Corporation (Fiji) Limited, Kontiki Finance Limited and Merchant Finance Limited are credit institutions rather than commercial banks. Fiji Development Bank is a separate state development institution. These institutions should not be confused with insurance companies, capital-market providers or FNPF services. Payment service providers can offer money transfers, merchant payments and electronic money without being full-service banks. Established providers include Digital Financial Services through M-PAiSA, Digicel Fiji through MyCash, Solé, Abacus Fintech through WeChat, and Dynamic Payment through China UnionPay and WeChat. A bank can offer transaction or everyday accounts, current accounts, savings accounts, term deposits, joint accounts, foreign-currency accounts and external accounts for non-residents. Resident and non-resident accounts can receive different treatment under Fiji's exchange-control rules. For example, an ANZ Access Everyday account may provide a Visa Debit or Access Debit card, ATM and EFTPOS access, internet banking, mobile-app access, bill payments, and cash or cheque deposits; its published opening balance is an example of one institution's terms, not a national requirement. Minimum balances, interest, fees, card conditions and account features vary by bank and product. Account opening normally involves customer identification and due diligence. A bank may ask for your name, date of birth, residential or business address, occupation or business activity, nationality, source of funds or income, and specimen signature. At least one identity document with a photograph and signature is generally requested, such as a valid passport, driver's licence, FNPF card, or an accepted birth, marriage or citizenship certificate. A Tax Identification Number (TIN), or relevant FNPF and FRCA joint identification, can be practically relevant. Lower-risk customers may receive simplified checks, while higher-risk cases can require enhanced checks. A bank can refuse an application under its terms and applicable law. Deposits held with licensed banks are subject to RBF prudential supervision. Current RBF material reviewed for Fiji does not establish a generally applicable statutory deposit-insurance scheme or one uniform insured amount, so a bank account should not be treated as carrying a guaranteed insured balance. Unlicensed deposit-taking schemes and informal money handlers create different risks and should be avoided. Fiji's payment system includes cash, cheques, domestic transfers, standing orders, direct debits, bill payments, remittances, cards, EFTPOS, QR payments and mobile wallets. FIJICLEAR is Fiji's systemically important real-time gross settlement system, with commercial banks as participants. The National Payment System Act 2021 and National Payment System Regulations 2022 provide the legal framework; the Automated Clearing House has operated since 2023, alongside continuing modernisation of real-time settlement and securities infrastructure. Processing time and availability depend on the sending bank, receiving bank, payment channel and, for wallets, the mobile-network provider. Payment service providers can issue accounts for payment purposes, transfer money domestically or across borders, acquire merchant payments and issue electronic money. In December 2025, Fiji recorded 957,816 registered electronic-money users, of whom 722,340 were active, and payment-service-provider wallets processed 116.4 million transactions worth FJD 7.3 billion. QR payments accounted for FJD 672.3 million. These figures show the practical reach of mobile payments, but an electronic-money balance is not automatically a bank deposit. The issuer, any trust-account arrangement and the balance's legal treatment need to be distinguished from a bank account. Wallets can support cash-in and cash-out through issuers or agents, small everyday payments, remittances and merchant QR payments. A QR payment normally involves opening the app, scanning the code, checking the merchant name, entering the amount, authorising with a PIN and checking the confirmation. Transfers between M-PAiSA and MyCash have been available since 2024. Six commercial banks are directly connected to FIJICLEAR, while access to branches, ATMs, agents, EFTPOS, internet banking, mobile apps and wallets varies by institution and island. Outer-island access may depend on agents, ATMs or mobile-wallet services. Debit and credit cards can be used at ATMs, EFTPOS terminals and online merchants through networks such as Visa, Mastercard and UnionPay. Card limits, ATM fees, foreign-exchange charges, transfer costs, minimum balances and other charges are set by the bank and product. A bank's fee schedule should be checked before opening an account or using a particular channel. Foreign-currency accounts, offshore transfers, non-resident transactions, emigration payments, imports and service payments can require documents, delegated limits or RBF approval under Fiji's exchange-control rules. Commercial banks and authorised or restricted foreign-exchange dealers are the lawful channels; unlicensed money changers are not. Banks and other financial-service providers should give clear information, treat customers fairly and maintain complaint procedures under the RBF's FSDPS 3 standard on protection and fair treatment of financial consumers, effective from 1 April 2024. A customer normally raises a problem first with the bank's branch, head office or contact centre. The bank's process should provide a case status and responsible contact. If the response does not resolve the matter, the customer can complain to the RBF, which investigates the facts, obtains the bank's response and issues a formal answer. The Consumer Council of Fiji can be a stakeholder but is not the banking supervisor. Keep PINs, passwords, security codes and full card details private. Do not follow unexpected login links, grant remote access or disclose credentials to callers. Check the merchant name before confirming a QR payment, watch for altered QR codes and ATM tampering, keep the banking app, operating system and antivirus software updated, and report a lost card, suspected fraud or unauthorised payment to the bank immediately. Under payment-system rules, notification and correction procedures can apply to unauthorised or incorrectly executed transactions, but fraud, negligence, sharing credentials or delayed reporting can affect the customer's liability. Bank choice therefore involves more than the nearest branch: compare the RBF licence status, branch and ATM coverage, digital services, card acceptance, remittance and foreign-exchange needs, wallet compatibility, service access and the published fees.