Insurance in Ivory Coast

The Direction des Assurances within the Ministère de l’Économie et des Finances supervises the national market, licensing, intermediaries, solvency and statistics. CIMA provides the regional legal framework, while the Commission Régionale de Contrôle des Assurances supports regional supervision. Before concluding a private policy, check that the insurer or intermediary appears on the current list of entities authorised in Côte d’Ivoire. CNPS provides compulsory social protection for employees in the private and similar sectors. Its covered areas include family benefits, maternity insurance, occupational accidents and diseases, and old-age insurance. Employers declare workers and pay contributions. Payment is monthly when an employer has at least 20 employees and quarterly when it has fewer than 20; payment is due within 15 days after the relevant month or quarter. The current contribution schedule lists 5% for family benefits, 0.75% for maternity, 2% to 5% for occupational accidents and diseases, and 14% for old-age insurance. The employer share is 7.7% and the employee share is 6.3%; the monthly assessment ceiling is 70,000 FCFA for family benefits, maternity and occupational accidents and diseases, and 1,647,315 FCFA for old-age insurance, based on 45 times the SMIG. RSTI is the compulsory CNPS scheme for self-employed workers. The contribution is 12% of the declared flat monthly assessment base, divided into 9% for old age and 3% for sickness, accident and maternity coverage. Payment is quarterly and due within 15 days after the quarter. Benefits include daily allowances, old-age benefits and survivors’ benefits; an old-age pension requires at least 40 contribution quarters. CMU is compulsory national protection against health risks for residents, including non-Ivorian residents. Under the contribution-financed RGB, the contribution is 1,000 FCFA per person per month. The RAM arrangement covers people classified as economically vulnerable without a personal contribution because the State pays it. Registration and a valid contribution status are required. In 2025, the CMU contribution for people subject to the taxe communale de l’entreprenant was 1,000 FCFA per month, collected by local authorities and transferred to IPS-CNAM. Private insurance is established and voluntary. Available categories can include life, personal, property, liability, transport, fire, agricultural, group insurance, microinsurance, Takaful, credit and surety products. Premiums depend on the product, risk and contract, so there is no single nationwide private tariff. Motor third-party liability is compulsory for holders or persons responsible for non-state land vehicles, including trailers. The vehicle must carry proof of insurance and a detachable certificate. This cover primarily protects against damage to third parties and does not automatically provide comprehensive cover. CIMA rules also require insurance for imported goods. A proposal is not itself binding. The contract becomes binding through a policy or cover note, and the 2024 CIMA update requires advance information on price, guarantees and exclusions, including in digital form. Contractual cover generally takes effect after the premium has been paid. The policy should state the insured risk, duration, insured amount, premium, payment method, claims procedure, benefit-payment period, cancellation rules, notice period, limitation period and exclusions. The policyholder should pay premiums on time, answer risk questions truthfully and report a material change in risk within 15 days. A claim should be reported without delay and within the contractual period; the minimum reporting period is five working days, or 48 hours for theft or livestock mortality. A late report can reduce or exclude payment only when the insurer proves that the delay caused harm. Private claims go to the contractual insurer or an authorised intermediary. Social-insurance claims go to CNPS or IPS-CNAM. CNPS e-CNPS provides services such as benefit certificates, pension, retirement and maternity-related records. An RSTI claim requires medical proof of incapacity and a declaration, while additional documents and deadlines depend on the regime or policy. A private policy can provide for tacit renewal, renewal, cancellation, suspension of cover and notice periods. A change normally requires an endorsement or a new contract. No general private portability rule is established in the available research, so premium payment, authorisation and continued cover should be checked before changing insurer or product. Complaints concerning an authorised insurer can be taken to the insurer first and, where necessary, to the Direction des Assurances or the relevant CIMA and CRCA supervisory level.