Communication in Liechtenstein

German is Liechtenstein's official and administrative language. Liechtenstein Alemannic is common in everyday conversation, while Standard German normally appears in letters, forms and communication with authorities. When a dialect is difficult to understand, request Standard German politely, ask for clarification and request written confirmation of dates, duties or decisions. Licensed interpreters and translators may be used before Liechtenstein courts and administrative authorities. The Office of Economic Affairs maintains a list; access depends on the assignment and the service is not generally free. A licence or list entry costs CHF 200, while the interpretation or translation fee depends on the assignment. Liechtenstein's country code is +423 and its international direct-dialling prefix is 00. It has no area or municipal telephone codes, so a number does not show where in the country it is located. The Office for Communication, called Amt für Kommunikation and abbreviated AK, manages E.164 numbering resources, frequencies and market supervision. Local mobile networks include Telecom Liechtenstein AG, Swisscom (Switzerland) AG and Salt (Liechtenstein) AG. Near Switzerland and Austria, a phone can connect unintentionally to a foreign network. Check manual network selection or a roaming block before travelling or living near the border. About 60% of mobile subscriptions use a +41 Swisscom or other Swiss mobile number; Swiss law or a Swiss court may apply to some such arrangements, and access to Liechtenstein emergency services through +41 is not guaranteed. Use +423 when calling Liechtenstein from abroad. The AK comparison tool lists internet, fixed-line and mobile offers in CHF per month including VAT. It shows standard offers, not necessarily promotions or individual discounts, so confirm the current price and contract conditions with the provider. For an acute emergency, call 112 for the European emergency number, 117 for police, 118 for the fire service or 144 for medical rescue. The national emergency and operations centre operates around the clock every day. Use emergency numbers for immediate danger; contact the responsible authority or provider for ordinary questions and complaints. Liechtensteinische Post AG is the statutory universal-service provider unless the Government determines otherwise. The universal service is intended to remain nationwide, continuous, accessible and affordable. House delivery normally takes place at least five days a week. Postal-service providers must notify the authorities before starting their activity, but a separate individual licence is generally not required. For domestic letters, A-Post normally arrives on the following day from Monday to Saturday, while B-Post takes up to three working days and is normally delivered on Monday, Wednesday and Friday. Registered mail provides tracking and may require a signature or use an authorised delivery method. The official 2025 tariff lists CHF 1.20 for a standard letter weighing 1 to 100 grams by A-Post and CHF 1.00 by B-Post. A-Post Plus costs CHF 3.90 for items up to 500 grams and provides tracking through a letterbox or post office box without a signature. Check the current tariff before sending a letter. A post office box can be located at a freely selected site and can provide early collection, secure storage and a discreet address. The listed basic price is CHF 120 per year and a replacement lock costs CHF 60. An application can be made with eID; staff at a counter can assist without eID. For digital identity, eID.li is a free state mobile identity available for iOS and Android. Citizens and foreign nationals can use it when they meet the relevant identity procedure. Classes A, B and C depend on nationality and identification method. The service requires a mobile device, the app and a secret code, and it is not itself a digital identity document. my.llv.li is the citizen and business account of the Liechtenstein National Administration, abbreviated LLV. It requires eID.li and provides access to authority data, procedures, forms, files, applications and communication records. Companies can use eVertretung for business roles, and the account is free. A person without eID can register for the alternative eGovernment access only in person at the Giessen Service Center, by appointment, with a passport or identity card, their own laptop and access to the centre's Wi-Fi. That access is limited to the appointment and the premises. eZustellung, also called ePostPlus, is secure, traceable digital delivery. It provides delivery or collection confirmation for official messages and shows status information. Private users need a valid eID.li and the required PeID credential. A company needs a connection to the Commercial Register, activation through eVertretung and an authorised representative. The service supports ordinary messages and official messages; deadlines for official delivery must be observed. The LLV communicates electronically with companies as a mandatory channel, while electronic communication with private individuals requires consent and remains subject to statutory exceptions. ePostPlus also provides an electronic archive, representation and secure replies. A scanning service can deliver a PDF through ePostPlus or by email and stores the physical item for one month. Email is not encrypted, so ePostPlus is preferable for sensitive information. The LLV website and online counter, my.llv.li, ePostPlus, telephone, email, post and physical counters provide different ways to contact authorities. The Government Chancellery's telephone centre handles calls, while its Registry receives government documents and complaints. The Registry counter is open Monday to Friday from 08:30 to 12:00 and from 14:00 to 16:30. The advisory and complaints service is free of charge and can explain an administrative decision or forward an issue after a telephone contact or appointment. A formal complaint normally goes first to the authority that issued the decision or to the competent appeal body. The consolidated daily-updated version of national law is available at gesetze.li; the Liechtenstein Law Gazette, LGBl., is the legally authoritative publication. The BGlG accessibility rules require accessible websites and mobile applications of public bodies. The technical reference is EN 301 549 version 3.2.1 together with WCAG 2.1 AA, the Web Content Accessibility Guidelines at level AA. Public bodies must publish an accessibility statement and provide a feedback channel. After a defect is reported, the body should examine it, provide information and answer with a remedy or explanation within two months. The transition deadline for older websites was 1 April 2026, and the deadline for mobile applications is 1 October 2026. Alertswiss through its app and website supplies a visual alternative to sirens, especially for people with hearing impairments, but it does not replace emergency numbers. Direct local sign-language or in-person assistance is not provided through one uniform nationwide channel, so contact the relevant authority or institution in advance. For a telecommunications dispute, contact the provider in writing first and preserve contracts, invoices, messages, evidence and deadlines. The AK offers a free and voluntary alternative dispute resolution service between providers and customers. It is available to consumers resident in Liechtenstein or the EEA and to companies with a seat or branch in Liechtenstein. The service does not provide legal advice, file a lawsuit or act as a representative. For a postal dispute involving loss, theft, damage, delay or a quality or contract problem, first use the postal provider's accessible complaint procedure and then seek AK conciliation under Article 36 of the applicable postal-services law, PPG. For other consumer disputes, the Office of Economic Affairs Point of Contact can provide initial advice, help with a complaint letter and arrange contact or mediation by telephone. It cannot generally cancel a contract that was already signed.